Deliver her new washer on a Saturday afternoon, tell her it is all set up and ready to go, and then that night, after showers, she starts the backlog of laundry and it doesn’t work. No water. I read the manual, I play with faucets, I check the manual again, and then I leave a very detailed message for each department: sales, service, and delivery. However, they are closed on Sunday and for the holiday Monday.
I am typing this at a Laundromat that has free wi-fi on Sunday morning when the rest of my family is in church.